Being safe while conducting business is our goal
Our first priority amid concerns about Coronavirus (COVID-19) is the health and safety of our members, team members, and the communities we serve. We continue to devote the necessary time and resources to do our part to respond to this emerging public health issue. Like many, we are taking guidance from the Centers for Disease Control (CDC), the World Health Organization (WHO), and government agencies, to stay on top of this quickly evolving situation.
According to the most recent information from the CDC, the immediate risk of being exposed to the virus that causes COVID-19 is considered low for most people. Our branches continue to be a safe environment and we remain open to serve your financial needs.
We want you to feel confident when visiting Statewide FCU. Out of an abundance of caution, we have enhanced some of our cleaning and sanitation procedures in the interest of our members’ and team members’ health and safety.
- Our branches are cleaned and sanitized regularly. To supplement, we have implemented additional cleaning practices and standards across our organization to include sanitation of frequently touched surfaces and objects, such as our drive-thru stations and ATM keypads.
- We have placed hand sanitizer in all locations for members and team member use.
- Team members are required to wash hands often with soap and water for at least 20 seconds, especially after going to the restroom, before eating, and after coughing or sneezing.
Furthermore, we are committed to caring for our community by regularly communicating with team members to keep them informed and ensure their safety and that of our members. We are encouraging those who are sick to stay home.
Hopefully, these efforts bring you peace of mind when visiting Statewide FCU. You also have our commitment that if circumstances shift and we feel it unsafe to operate under normal operating procedures, we will inform you as soon as possible to the best of our ability.
In the spirit of keeping one another safe, I want to encourage you to protect yourself and your families by keeping the below suggestions top of mind in the weeks to come. Stay up to date. For the most up-to-date information on COVID-19, visit the CDC website.
- Follow these everyday preventive actions to help prevent the spread of respiratory diseases, as outlined by the CDC:
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are not feeling well.
- Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands.
- Learn more about Statewide FCU’s online and mobile banking so you can bank from almost anywhere 24 hours a day, 7 days a week. Download our mobile app to deposit checks, pay bills, transfer money, and more.
- Contact us via phone or visit our drive-thru. Find our contact information and drive-thru hours here.
- Beware of suspicious email, text messages, phone calls, and websites that may impersonate a company, charity, or government agency. If you receive a suspicious outreach, don’t respond, click any links or open attachments. The intent is to convince you to share sensitive information such as usernames and passwords, make purchases or donations, or download malware onto your device.
Lastly, I want to stress our commitment to helping members experiencing hardships, including from the coronavirus disease. If in need of assistance, we encourage you to call us to discuss options available for consumer lending and deposit products. In times of uncertainty, we value the opportunity to be an unwavering partner to the people of Mississippi.
Thank you for your continued trust and confidence in Statewide FCU. Together, we will navigate the circumstances ahead with our members’ health, safety and financial wellbeing at the forefront of all we do.
Sincerely,
Casey Bacon
Chief Executive Officer