TellerPhone

The Branch In Your Hand

With our toll-free TellerPhone number and your telephone, you can conduct business on your Statewide accounts anywhere in the world, anytime, day or night! TellerPhone gives you the freedom to access account information and transfer funds when you need to, not just when our offices are open! And it's FREE!
    
To get started with TellerPhone, simply call the toll-free TellerPhone number (1-800-553-8890). You'll be asked for your account number (this is your basic account number with no "sub-identifiers" - see below.) Since this is your first time to access TellerPhone, you'll be asked for your Social Security Number and to set the Personal Identification Number (PIN) of your choosing. This four-digit number is known only by you, so that your transactions are safe and secure. (You'll also need this PIN to access eBranch Home Banking for the first time.)

Once you've set your PIN, you'll be able to access all of your account information, including accounts on which you may be a joint owner or joint borrower. You can also transfer funds between these accounts and request that a check be mailed from your account to your address of record.

Dial 1-800-553-8890 and follow the instructions indicated by TellerPhone:

Welcome to Statewide's Tellerphone Information System.

 

Main Menu

To inquire on an account, press 1.    

For office locations and hours, press 2.      

For merchant verification, press 3.

To inquire on your checking account, press 1.     

For share account information, press 2.        

To inquire on a CD or IRA, press 3.             

For loan account information, press 4.        

To inquire on your credit card, press 5.      

To transfer money or withdraw money by check, press 6.   

To change your PIN number, press 7.                                         

To return to the main menu, press star.       

 

Transfer From Account Menu

To transfer money from your share account or checking account, press 1. 

To transfer money from your Line of Credit, press 2.     

To withdraw money from your share or checking account, press 3.  (Withdraw by Check)

To return to the previous menu, press star.       

To return to the main menu, press pound.        

 

Transfer To Account Menu

To transfer money to your share account or checking account, press 1.

To make a loan payment, press 2.

To transfer money to another member's account, press 3. (Cross member transfer)

To make a payment to your credit card, press 4.

To return to the previous menu, press star.       

To return to the main menu, press pound.     

 

Cross Member Transfer Menu

To transfer money to a share account or checking account, press 1.

To make a loan payment, press 2.

To return to the previous menu, press star.      

To return to the main menu, press pound.       

 

Checking Account Menu

For balance information, press 1.

For a list of the most recent deposits, press 2.

For a list of the most recent checks cleared since your last statement, press 3.

To find out if a specific check has cleared, press 4.

For a list of the most recent withdrawals from your account, press 5.

For information on interest earned on this account, press 6.

To inquire on a different account, press star.    

To return to the main menu, press pound.         

 

Share Account Menu

For balance information, press 1.

For a list of the most recent deposits, press 2.

For a list of the most recent withdrawals from your account, press 3.

For information on interest earned on this account, press 4.

To inquire on a different account, press star.      

To return to the main menu, press pound.       

 

CD / IRA Account Menu

For balance information, press 1.

For information on interest earned on this account, press 2.

To inquire on a different account, press star.    

To return to the main menu, press pound.      

 

Loan Account Menu

For balance information, press 1.

For payment information, press 2.

For credit line information, press 3.

For information on interest paid, press 4.

To inquire on a different account, press star.     

To return to the main menu, press pound.       

 

Credit Card Account Menu

For balance information, press 1.

For payment information, press 2.

To inquire on a different account, press star.    

To return to the main menu, press pound.        

 

Branch Locations Menu

For our Main Office, press 1.

For our Starkville Office, press 2.

For our Cleveland Office, press 3.

For our Credit Union Service Centers, press 4.

For our Credit Union 24 ATMs, press 5.

To return to the main menu, press star.          

    
Electronic Fund Transfers - Your Rights and Responsibilities